Refund and Returns Policy

Overview

You will experience a seamless refund / replacement process any dissatisfaction is caused by our printing process due to any errors under DTF Premium responsibility.

By default, returns and exchanges are not accepted unless you receive an incorrect, missing or damaged product. You must make all claims for shortages or damages within 72 hours of receiving the merchandise.

We do offer replacement if the items that you have received on your original order are incorrect, missing or damaged at no extra cost (decided case-by-case basis).

If you have an issue or concern with an order you have received please contact our Customer Care Team at contact@dtfpremium.com to reach a quick resolution.

Refunds

Once your return is received and inspected, (or a picture of the order for review), we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contact@dtfpremium.com

If requested, To return your product, you should mail your product to:

DTF Premium

13003 Southwest FWY Suite 150 Stafford Texas,77477

If you need a prepaid label, please reach out to us at contact@dtfpremium.com

Refund and Returns Policy

Overview

Refunds

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